How to Reset Binance Google Authenticator: A Step-by-Step Guide

Have you ever been locked out of your Binance account and realized you need to reset your Google Authenticator? It’s a nerve-wracking experience, especially if you’re new to the world of cryptocurrency. But don’t worry, it’s a relatively straightforward process. This guide will walk you through each step, providing clear instructions and helpful tips to get your Binance account back on track.

Why You Might Need to Reset Your Google Authenticator

Before we dive into the “how-to,” let’s understand the “why.” There are several reasons you might need to reset your Binance Google Authenticator:

  • Lost or Stolen Device: If you’ve lost your phone or it’s been stolen, you’ll need to disable the old Google Authenticator and set it up on your new device.
  • Accidental Deletion: Sometimes, we accidentally delete apps, and Google Authenticator is no exception!
  • Google Authenticator Not Working: Technical glitches happen. If your app isn’t generating codes correctly, a reset might be necessary.
  • Upgrading to a New Phone: Switching to a shiny new phone means moving your 2FA protection as well.

What You’ll Need to Reset Your Authenticator

Before you begin the reset process, gather the following:

  • Your Binance Account Email Address: The one you used to register on Binance.
  • Photo ID: Binance requires a government-issued photo ID for verification purposes.

Step-by-Step Guide to Resetting Your Binance Google Authenticator

Let’s walk through the reset process:

1. Disable Google Authenticator on Binance

  • Log in to your Binance Account: Go to the Binance website and log in using your email address and password.
  • Navigate to Security: Once logged in, click on your profile icon and select “Security.”
  • Disable Google Authenticator: Find the Google Authenticator section and click on “Disable.”

2. Provide Required Information to Binance

  • Verification Request: Binance will ask you to confirm your request to disable Google Authenticator.
  • Photo Verification: You’ll need to upload a clear photo of your government-issued ID.
  • Wait for Binance Review: Binance will review your request, which typically takes 24-48 hours.

3. Enable Google Authenticator (After Approval)

Once Binance has reviewed and approved your request, you can re-enable Google Authenticator:

  • Log back into Binance: Go to the Binance website and log in.
  • Navigate to Security: Click on your profile icon and select “Security.”
  • Enable Google Authenticator: Find the Google Authenticator option and click “Enable.”

4. Set Up Google Authenticator on Your Device

  • Download the App: If you haven’t already, download the Google Authenticator app on your smartphone from the App Store (iOS) or Google Play Store (Android).
  • Scan the QR Code: Binance will provide a QR code on your screen. Open the Google Authenticator app and scan the code.
  • Enter the Verification Code: The app will generate a six-digit code. Enter this code on Binance to verify your setup.
  • Save Your Backup Key: Binance will provide a backup key (a string of words). Write this down and store it securely offline. This key is crucial if you ever need to recover your account again.

Important Tips to Remember

  • Be Patient: The Binance review process takes time. Don’t panic if you don’t hear back immediately.
  • Check Spam Folder: Sometimes, emails from Binance might end up in your spam folder.
  • Secure Your Backup Key: Treat your backup key like you would treat your bank account details – keep it safe and offline.
  • Contact Support: If you encounter any issues during the reset process, don’t hesitate to contact Binance support.


Resetting your Binance Google Authenticator is a necessary step if you’ve lost access to your 2FA codes or are experiencing technical difficulties. By following the steps outlined in this guide, you can regain access to your account securely. Remember to be patient during the verification process and keep your backup key safe. With these precautions, you can trade with peace of mind knowing your Binance account is well-protected. If you have any questions or need further assistance, Binance’s customer support is always available to help.