Binance Google Authenticator Reset: What to Do When You’re Locked Out

Have you ever experienced that heart-stopping moment when you realize you can’t access your Binance account because you’ve lost access to your Google Authenticator? It’s a surprisingly common issue, and it can be incredibly stressful, especially when dealing with cryptocurrency.

But don’t panic! A Binance Google Authenticator reset is possible, and this guide will walk you through the process step-by-step.

Understanding the Importance of Two-Factor Authentication (2FA)

Before we dive into the reset process, let’s quickly recap why we use Google Authenticator on Binance in the first place.

Two-factor authentication adds an extra layer of security to your account, protecting your funds from unauthorized access. Even if someone gets hold of your password, they can’t access your account without the unique code generated by the Google Authenticator app on your device.

Common Reasons for a Binance Google Authenticator Reset

There are a few common scenarios where you might need to reset your Google Authenticator:

  • Lost or Stolen Device: Losing your phone or having it stolen is probably the most common reason for needing a reset.
  • Broken Device: A cracked screen or a phone that refuses to turn on can also lock you out of your account.
  • Accidentally Deleted App: It happens! Sometimes, we accidentally delete apps, only to realize our mistake later.
  • Google Authenticator Not Working: In rare cases, the app itself might glitch or malfunction.

How to Reset Your Binance Google Authenticator

Follow these steps to regain access to your Binance account:

  1. Visit the Binance Website: Go to the Binance website and click on “Log In.”

  2. Initiate Account Recovery: Enter your email address and password as usual. When prompted for your Google Authenticator code, click on the “Lost Google Authenticator” or “Can’t Access Google Authenticator” option (the wording may vary).

  3. Verification Process: Binance takes security seriously. Be prepared to verify your identity. You’ll likely need to provide:

    • Account Information: Your registered email address, phone number, and potentially the date you created your Binance account.
    • Photo Identification: A government-issued photo ID, such as a passport or driver’s license.
    • Selfie: A selfie of yourself holding your ID.
    • Proof of Address: A recent utility bill or bank statement verifying your address.
  4. Waiting Period: Once you’ve submitted all the necessary information, Binance will review your request. This usually takes between 24 to 48 hours, but it can take longer in some cases.

  5. Disable and Re-Enable 2FA: After your request is approved, you’ll receive instructions on how to disable your old Google Authenticator and set up a new one.

    • Important: When setting up your new Google Authenticator, make sure to securely store your backup codes! These codes are crucial if you ever need to reset your 2FA again in the future.

Tips to Avoid Future Lockouts

Prevention is always better than cure. Here are some tips to avoid finding yourself in this situation again:

  • Back Up Your Google Authenticator: When you first set up Google Authenticator, make sure to write down the provided recovery codes and store them in a safe and secure location.
  • Use Multiple 2FA Methods: Consider enabling other 2FA methods offered by Binance, such as SMS authentication or a security key, as a backup.
  • Keep Your Device Secure: Use a strong passcode or biometric lock on your phone to prevent unauthorized access to your authenticator apps.


Losing access to your Binance account can be incredibly frustrating, but it’s important to stay calm and follow the steps outlined by Binance. By being patient and providing the necessary information, you can regain access to your funds and trading activities. Remember, security is paramount when dealing with crypto, so always take precautions to protect your account and your investments. If you have any issues or questions during the reset process, don’t hesitate to contact Binance support.